A Modern, Full-Stack RMM Platform
Built with a modular NestJS backend, a Next.js dashboard, and a hardened Windows agent.
Dashboards & Analytics
Real-Time Fleet Overview
- High-level KPIs for Healthy, Critical, Warning, and Offline endpoints with quick filters.
- Donut, stacked bar, and heatmap visualizations to break down OS mix and status by platform.
- Saved Views and sharable ‘Copy View Link’ so you can freeze a view and send it to teammates.
- Low-latency updates from the control plane keep counts and charts fresh while you browse.
Inventory
Customers & Devices
- Hierarchical navigation: Customer → Site → Device for fast context switching.
- Smart table with search, quick status chips, OS filters, and cursor-based pagination.
- Key device columns at a glance: status, OS, user, and last response time.
- One click to drill into a device or pivot back to site/client rollups.
Device
Device Overview & Health
- Essential facts surfaced immediately: OS, architecture, logged-in user, and last response.
- Inline actions—Run Script, Patch Now, and Reboot—without leaving the page.
- Tabbed layout for Remote, Checks & Alerts, Patch, and Software for quick deep dives.
- Designed for operators: minimal clicks to move from status to remediation.
Remote Operations
Remote Desktop, Shell & File Browser
- Remote Desktop to view and control the user’s session securely and responsively.
- Remote Shell (PowerShell/Bash) for ad-hoc troubleshooting and scripted fixes.
- File Browser to search, upload, and download files directly from the endpoint.
- Unified controls so you can jump between tooling without losing device context.
Monitoring
Checks & Alerts
- Active Alerts summary with counts by severity and quick category filters.
- Per-check details: type, severity, metrics, thresholds, last run, and output.
- Ops workflows included: acknowledge, silence, and resolve with activity history.
- Export CSV for audits and reporting outside the dashboard.
Patching
Patch Management
- Per-device patch inventory showing KB, description, category, and install status.
- Clear statuses—Installed, Required, Pending—so you know what needs attention.
- In-list filtering to find a specific update quickly by description or KB.
- ‘Patch Now’ flow for urgent rollouts when a device needs remediation.
Inventory
Software Inventory
- Instant visibility into installed applications with version, publisher, and install date.
- Filter by name to find risky versions or confirm upgrade coverage.
- Scales to large inventories with smooth scrolling and fast lookups.
- Pairs with Remote Shell to remediate or script uninstalls on the spot.
Account
Operator Profile
- Edit personal details, contact info, locale, and time zone with inline validation.
- Avatar upload with instant preview for a personalized operator experience.
- Preferences persist across sessions—set it once and get back to work.
Identity & Security
Two-Factor Authentication
- Enable/disable 2FA with clear status and guidance built into the UI.
- Regenerate recovery codes and store them safely for break-glass access.
- Trusted device support reduces friction after you authenticate once.
Identity & Security
Active Sessions
- See current signed-in sessions by device and user-agent to spot anomalies.
- Trusted device indicator and risk hints help identify suspicious access.
- One-click ‘Revoke all other sessions’ to lock down fast.
Administration
System Configuration Settings
- Company Profile: legal name, contact details, website, VAT/TIN, and addresses.
- Branding: tenant logos, theme colors, and email chrome so everything matches your identity.
- Access Management: Users, Roles, SSO, Security Policies, Session Management, Roles Matrix.
- Communications: SMTP profiles (DKIM-ready) and notification settings.
- Infrastructure: database, object storage (S3), backups, agent management, and data migrations.
- And much more…
Support
Built-In Ticketing
- Ticket list shows status, priority, requester, assignee, and last update at a glance.
- Saved Views and export for reporting or sharing filtered work queues.
- Create new tickets quickly and search by ID to jump back into context.
Support
Ticket Detail & Replies
- Rich reply box with canned responses, attachments, and email-notify controls.
- Assign to yourself, set priority and due date, and link client/site/device metadata.
- Close loops fast with Submit, Submit & Resolve, or Submit & Close actions.